Gold Standards Project

There is often a ‘gap’ between the bereavement care provided to families, friends and carers when a patient dies in hospital, and those services provided in the community. The Gold Standard Bereavement Care Project of Cruse Bereavement Care and the Bereavement Services Association (BSA) aimed to address this by:

  •  Developing joined-up delivery of bereavement services, by bringing together NHS and Voluntary, Community and Faith Sector (VCFS) bereavement care providers.
  •  Improving the training available to the bereavement care workforce.
  •  Contributing to national policy and best practice in bereavement care.

The project has:

  • Developed high quality training for health professionals to enhance the way health professionals work with bereaved people.
  • Developed bereavement care service standards that set out how services can be safe and effective when meeting the needs of bereaved people. 
  • Developed an online Bereavement Pathway where health and social care professionals and the public can access up-to-date information on policy, good practice and developments in the field of bereavement care.
  • Tested methods of ‘bridging the gap’ between NHS and VCFS bereavement organisations using the Bereavement Pathways Project Menu of Solutions, and identified the lessons learnt.

The project was funded by the Department of Health to promote excellence in cross-sector bereavement care.