Resources | Cruse Bereavement Care

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More than Words




Loneliness and Isolation

Co-Op & British Red Cross: Trapped in a Bubble - an investigation into triggers for loneliness in the UK pdf.

Jo Cox Commission’s on loneliness final report – Combatting loneliness one conversation at a time: a call to action pdf.


Cruse Bereavement Care 'Core' Services

Grief is a natural process, but it can be devastating. For those who need help, Cruse offers free confidential support for adults and children, and this can be by telephone or email or face-to-face.



Cruse Bereavement Care is here to support you after the death of someone close. If someone you know has died and you need to talk, call us freephone on 0808 808 1677.

The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm.



Face-to-face and group support is delivered by trained bereavement volunteers across across England, Wales and Northern Ireland.


Other ways we can help

We offer information, publications, and support for children. We also have a number of specialist projects.


British Red Cross and Co-op: Connecting Communities

British Red Cross and Co-op research revealed that over nine million UK adults of all ages regularly feel lonely. In response, the partnership has introduced new Red Cross services to help those affected feel better connected and enjoy the benefits of being more involved in their local community.

Connecting Communities services are available to adults of all ages experiencing loneliness or social isolation. Whether you're struggling with life's demands or simply don’t know where to turn for a friendly chat, visit the British Red Cross website to find out about other Connecting Communities programmes to discover what support is available.


Other people & agencies who can help

Check out our list of other charities and organisations who can help you after someone dies.


Bereavement by Suicide

The Facing the Future service has been developed by Samaritans and Cruse Bereavement Care to help support people who have been bereaved by suicide.

The Finding the Words Guide offers advice on how to support someone who has been bereaved and affected by suicide.

The Help is at Hand guide is produced by Public Health England and the National Suicide Prevention Alliance.

The guide (Cymorth wrth Law Cymru) is also available in Cymraeg.