Cruse receives funding from Barclays for National Helpline | Cruse Bereavement Care

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The UK’s largest bereavement charity, Cruse Bereavement Care, has received £100,000 from Barclays Bank as part of their 100x100 UK Covid-19 Community Relief Programme. The funding will go towards extending the support of Cruse’s Freephone National Helpline.

As a result of the coronavirus pandemic, demand for support across all of Cruse’s services, including it’s Helpline, has been increasing. The funding from Barclays will enable to Cruse to recruit and train more volunteers, as well as increase essential staffing levels. This will help Cruse to continue providing immediate support to bereaved people, ensuring a high quality service whilst providing vital supervision and support to its volunteers.

Back in April 2020, Barclays announced a £100m Community Aid Package to support charities that are helping people and communities most impacted by COVID-19. £10m of this funding has been donated through their 100x100 UK COVID-19 Community Relief Programme, with Cruse being one of 100 UK charities each receiving a donation of £100k, allowing their important work to continue. Cruse was chosen by a selection committee for the meaningful work they are doing with bereaved people.

“We are so thankful to Barclays for choosing Cruse as one of the 100 charities for their 100x100 UK Covid-19 Community Relief Programme.  The money will go a long way towards enabling us to reach even more bereaved people during these incredibly difficult times.

“With more and more people accessing Cruse services, these donations are vital to ensure every bereaved person can get the support they need.” 

Charlene Vallory, Head of Fundraising and Income Generation at Cruse Bereavement Care 


“COVID-19 has created an unprecedented social and economic impact in the UK, with many sadly experiencing greater hardship due to the crisis. Incredible charities, such as Cruse Bereavement Care have been playing a vital role in the UK’s response to the pandemic, ensuring urgent help reaches those most in need of support. As a bank we have been doing all we can for our customers, clients and colleagues, and we hope that our 100x100 programme and wider community aid package helps ensure that everybody in the communities in which we live and work is supported through this crisis.”

Nigel Higgins, Barclays Group Chairman

Cruse Bereavement Care has been providing life-changing support to bereaved people across the UK for over 60 years. The services are provided by a network of 5,000 trained volunteers up and down the UK. Cruse’s Freephone National Helpline offers vital immediate, confidential support in a safe and non-judgemental environment, and is open seven days a week.