How we work | Cruse Bereavement Care

Call our free helpline
0808 808 1677

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Please leave a message on our answerphone 0749 5777 401 including your postcode or email We aim to respond within 24 hours week days.  Our Referrals Secretary will then contact you to explore your needs and how Cruse might help.  If after a conversation with our Referrals Secretary you wish to have our support, you will be sent a questionnaire to complete. Once we have your completed questionnaire you will receive a letter or email and go onto our waiting list. The next person to get in touch will be one of our bereavement support volunteers.  

Our service is confidential. We are non-sectarian and work with people of any religion or none, from any ethnic background and regardless of sexual orientation. We also work with children and young people under 18 at schools in the Richmond borough and at home.

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