We have been based in the lovely market town of Skipton since 1989, and through out that time we have provided an excellent service for bereaved people, across the Craven and Bradford areas.
Our premises were originally part of the stables to the Royal Oak Inn, so we are tucked away just enough to be inconspicuous to the general public, which provides added privacy for our clients. Our two client rooms provide a safe and secure base where clients can open up and tell their story.
Client bookings are staggered so no two clients cross paths, therefore aiding confidentiality. It is important that you as the client are aware you are not entering a busy work place, so there is no need to feel worried or intimidated. Your volunteer will greet you and aim to make you feel welcome, as they are fully aware of the courage you have shown in referring yourself and knocking on our door.
All of our volunteers have undergone a sixteen week foundation training course, and many have worked in different helping professions. Some volunteers have completed, or are in the process of completing academic counselling courses along side their volunteering for Cruse. All our volunteers work under the BACP guidelines where confidentiality is paramount.
Cruse is also a valuable asset to the welfare system, and many doctors’ surgeries, hospices and hospitals signpost the work we do. We are a charitable organisation so depend on donations to stay operational for the individuals who need our help.
All our volunteers have monthly supervision with an allocated supervisor, and attend monthly training evenings, as well as being able to attend courses advertised by Cruse National, BACP, and other sources. Many volunteers go on to assist with other activities within our branch, such as committee work or volunteering with fundraising.
After a certain period and a set number of client hours, some individuals may choose to train as supervisors to assist new volunteers, or undergo a rigorous training program to develop the special skills necessary to work with children.