Getting help | Cruse Bereavement Care

0808 808 1677

Cruse offers support to bereaved people, regardless of how long it has been since the person died.

We offer:

  • Reliable and helpful information and signposting to other support options.
  • Individual support
  • Group sessions
  • Telephone support


Information and Signposting


We can send you helpful information that explains grief and offers tips on coping. This is usually our first step to supporting you and is very often enough to reassure people that what they are experiencing is withn the norms of grief. We can also signpost people to other services that offer bereavement support to allow them to make an informed choice about what service is the best fit for them.



Individual Support

Individual Support works best for people whose grief continues to impact negatively on their ability to function day-to-day after a period of time. Our offices are open from Tuesday – Friday, from 10am -5pm and we offer one to one, face to face appointments during these times with our bereavement support volunteers.  We also offer appointments until 8pm on Wednesday and Thursday evenings for these face to face sessions so you can still come to us even if you work during the day.


Group Sessions

Some people find that meeting in a group helps them to make sense of what they are going through.  Leeds Cruse offers time limited groups that have the same group members and run for 6 weeks in a structured format.  These groups are run at different times of the year depending on demand.


Telephone Support

Some people find that meeting face to face difficult, or they might struggle to get into the city centre. We can offer support sessions over the telephone, reducing barriers for these people.


How to get started

You can call us on 0113 234 4150. 

It is likely you will need to leave us a message. Please tell us your name, phone number and the area you live. If you feel able, please tell us who died and what the cause of death is. This will help us give you the most appropriate information when we call you back. We aim to return calls within 3 working days.  Please note, if you require urgent bereavement support, you can call the Cruse National Helpline on 0808 808 1677.


You can also email us:


In your email please tell us your name, the area you live, who died and what the cause of death is. This will help us give you the most beneficial information we can when we reply.