Practicalities: useful links | Cruse Bereavement Care

0808 808 1677

Government advice on what to do after a death from Covid-19


General advice

Government step by step guide on what to do when someone dies (England and Wales)

Government advice for Northern Ireland

Government advice in Scotland

Moneysaving Expert: What to do after someone dies.

Bereavement Advice Centre

Money Advice Centre - government website and helpline

National Bereavement Service - Practical Steps


Practical support helplines for bereaved people

Bereavement Advice Centre 0808 634 9494

National Bereavement Service 0800 0246 121


For information on benefits following a bereavement

The freephone number for the DWP Bereavement service and/or Pension Age enquiries is 0800 731 0469.

The number for general benefit enquiries is 0800 169 0310.

There is also a Welsh Language Benefit Enquiry Line 0800 328 1744 and a text phone service: 0800 169 0314.

Government advice on Bereavement Benefits (including bereavement allowance and child tax credits) is at


For information on wills, probate, inheritance and tax

HMRC have an online tool to help with tax, tax benefits and probate after a death.

Wills, Probate & Inheritance:


For legal advice

Civil Legal Advice 0845 345 4 345 or

Citizens’ Advice


For housing advice

Shelter (advice about any kind of housing issue): 0808 800 4444 (8am-8pm Mon-Fri, 8am-5pm Sat-Sun). Calls are free from BT landlines and the main mobile providers.


For advice on debt

Step Change: or call 0800 138 1111.

Down to Earth: funeral costs on a low income

Funeral Guide


See our complete page of useful links

Other helplines