Government step by step guide on what to do when someone dies (England and Wales)
For information on benefits following a bereavement
The freephone number for the DWP Bereavement service and/or Pension Age enquiries is 0800 731 0469.
The number for general benefit enquiries is 0800 169 0310.
There is also a Welsh Language Benefit Enquiry Line 0800 328 1744 and a text phone service: 0800 169 0314.
Government advice on Bereavement Benefits (including bereavement allowance and child tax credits) is at www.gov.uk/browse/benefits/bereavement.
For information on wills, probate, inheritance and tax
HMRC have an online tool to help with tax, tax benefits and probate after a death. www.hmrc.gov.uk/tools/bereavement.
Wills, Probate & Inheritance: www.gov.uk/wills-probate-inheritance.
For legal advice
Civil Legal Advice 0845 345 4 345 or www.gov.uk/legal-aid/how-to-claim.
Citizens’ Advice www.citizensadvice.org.uk.
For housing advice
Shelter (advice about any kind of housing issue): 0808 800 4444 (8am-8pm Mon-Fri, 8am-5pm Sat-Sun). Calls are free from BT landlines and the main mobile providers.
For advice on debt
Step Change: www.stepchange.org or call 0800 138 1111.