Volunteer vacancies | Cruse Bereavement Care

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Our Areas are always looking for volunteers. See How to apply. For vacancies on our national helpline, or to see management volunteer job descriptions, see the links below.

National Helpline Volunteers
Management Committee Vacancies


Volunteer Administrator

Location: Cruse Central Office (Richmond upon Thames)
Hours:  2.5-5 hours per week (Thursday or Friday)

We are looking for an administration volunteer to provide administrative support to the Central Office team based in Richmond upon Thames.  


  • Assisting with creating statistical reports using excel and our database.
  • Scanning paperwork to aid our archiving procedures.
  • Collating shop orders of leaflets for posting.
  • Inputting information on the data base.
  • Assisting the Operations team with Administrative tasks.

Role description

For further information or to discuss the role please contact David.OLeary@cruse.org.uk

Helpline administration volunteer

Location: Cruse Central Office, Richmond
Hours: 3-7 per week

We are looking for an administration volunteer to help us with responding to and organising interviews with incoming volunteer applications.

Key tasks:

  1. Respond to incoming helpline volunteer applications and arrange follow-up interviews with the helpline coordinator
  2. Maintain and update records of applications and allocation to training groups
  3. Direct applicants to alternative volunteering opportunities if appropriate
  4. Answer queries about volunteering opportunities beyond the helpline, within the Cruse network

We're looking for someone with good general office skills, including word and excel, good writing skills and attention to detail. You will need to be able to function well in an environment where bereavement issues are constantly under discussion. Knowledge of databases would be an advantage.

For further information or to discuss the role please contact Georgia.Letcher@cruse.org.uk

Herefordshire Area fundraiser

The Cruse Herefordshire area is manned solely by volunteers, who have been trained to a professional level and deliver bereavement support locally.

We currently have a volunteer vacancy for a suitably experienced person to take on the role of Area Fundraiser with overall responsibility, in co-operation with Regional and Central Office, for developing and maintaining the fundraising activities of the area. This may include a combination of activities such as organising events; identifying and engaging with prospective local donors who might be individuals, businesses or groups and associations; and writing (or assisting in the writing of) funding applications to trusts and/or health services and Local Authorities. 

Key Tasks
To help develop and implement a fundraising strategy approved by the Area Committee, as part of the overall strategy for Cruse’s activity in the local Area.  

The fundraising strategy should include: 

  1. Bid application writing – to grant-making trusts, local industry, local government, health and Social service departments, and to local CCG's, in consultation with Cruse Head Office. 
  2. Organising, promoting and co-ordinating fundraising events in the local area, or finding events already set up that fundraisers can take part in. This may include using social media to publicise events (such as Twitter and Facebook). 
  3. The development of a group of people working to fundraise on behalf of the Area. 

Willingness to undertake Cruse training is optional. We are looking for people who have carried out similar roles in the past, and who feel that they have the time to commit to this very important cause of ensuring bereaved people have somewhere to turn when someone dies. 

Reasonable expenses will be paid.  

If you would like to apply for the role please complete the application form and send it to  Nicola.Dias@cruse.org.uk