More than Words: Bereavement Social Groups






 

More than Words: Bereavement Social Groups

 

Have you been bereaved? Would you like to meet and help others in a similar situation for friendship and mutual support?

About

Following a bereavement, many people can feel lonely or isolated. Even with a network of friends, colleagues and relatives, individuals can still feel they have no one to turn to. We’re here to help.

Working with the British Red Cross, Cruse Bereavement Care has established More than Words. We’re providing new opportunities for hundreds of bereaved individuals to meet with others in supportive environments and feel better connected in their local areas.

More Than Words is part of the British Red Cross’ Connecting Communities programme, supported by its partnership with the Co-op to highlight and tackle loneliness and social isolation in the UK.

How we can help

Feelings of loneliness and isolation do not always follow bereavement(s) - there is no right or wrong way to feel. However, for many, the death of another, especially if the person was very close, can create or augment feelings of being alone.

If you ever feel alone following a bereavement, More than Words can help you connect to other people nearby and enjoy the benefits of feeling more involved in your local area.

Our wide-range of peer-led (member-led) activities are designed to promote inclusion and reduce feelings of loneliness and isolation. We do this by:

  • Supporting you to understand that you’re not alone in feeling alone. Bereavement can often increase feelings of loneliness and isolation. We’ll help you meet other people with similar experiences who might be feeling the same way.
  • Providing opportunities for you to take part in a variety of local activities matched to your interests. These could include (but are not limited to) coffee & cake meet-ups, walking groups and reading clubs.
  • Encouraging self-help and peer support – a service that you can turn to instead of, or as well as, other support services.

How you can get involved

More Than Words is available in twelve locations across all four nations of the UK: Bedfordshire, Belfast, Birmingham, Cardiff, Edinburgh, Leeds, Liverpool, London, Manchester, Newcastle, Nottingham and Sheffield.

Whether you live in one of these areas or nearby, you can get involved by:

  • Becoming a More than Words Champion – are you passionate about helping others and want to engage in a range of fun social activities? With our support, help co-run a support group in your area
  • Joining a group – meet up and take part in activities with other people with similar interests and experiences
  • Volunteering in other ways such as providing admin support to a local Cruse branch or participating in fundraising activities

For more information, please send us an email: More than Words (morethanwords@cruse.org.uk). Alternatively, feel free to call, or leave us an answerphone message on: 02089399534



If there is not a More Than Words service near you, other support could be available. Visit the British Red Cross website to find out about other Connecting Communities programmes, or call the freephone Cruse Bereavement Care helpline on 0808 808 1677.

Cruse offers free confidential support for adults and children, and this can be by telephone, email or face-to-face.

If you would like to suggest a new location, please complete the suggestions for new location form

 

Group Locations

 

Interested in coming along? Click on the join a group tab above and complete the form to be notified of the next meeting near you!


ENGLAND

Bedfordshire (Luton) New dates coming soon!

Birmingham  Champion Workshop Social Group on 30th July 2018! Please register your interest now by clicking on the 'Become a Champion' tab above

Leeds New dates coming soon!

Liverpool New dates coming soon!

London (Borough of Hillingdon) Champion Workshop Social Group on 20th July 2018! Please register your interest now by clicking on the 'Become a Champion' tab above

Manchester New dates coming soon!

Newcastle New dates coming soon!

Nottingham Champion Workshop Social Group on 17th July 2018! Please register your interest now by clicking on the 'Become a Champion' tab above

Sheffield New dates coming soon!

 

NORTHERN IRELAND

Belfast New dates coming soon!

 

SCOTLAND*

Edinburgh New dates coming soon!

 

WALES

Cardiff Champion Workshop Social Group on 2nd August 2018! Please register your interest now by clicking on the 'Become a Champion' tab above

 
More locations will be identified as the project progresses!



*Cruse Bereavement Care Scotland – Scottish Charity Number SC031600

 

Are you passionate about helping others, empathetic and want to join in on a range of fun social activities?


Register to Become a More than Words Champion and Co-Run a Group with Cruse Support!

(If the registration form does not automatically load, it can be accessed by clicking here)
If you would prefer to print and post a copy of this form, a downloadable copy can be accessed here



A More than Words Champion is interested in learning new skills, helping others in their community and wants to take part in a range of social activities:

  • Champions will join a FREE Cruse Loss and Awareness workshop. A brief summary of topics discussed in the workshop can be found here
  • Are interested in working with up to 20 other Champions in their location to co-run a peer-led support group for bereaved individuals experiencing a degree of loneliness/isolation
  • Complete a Basic Disclosure and Barring Service check (DBS). Find out more about the DBS check process by visiting the official DBS Website

For more information, or for an informal discussion about the project, please email us at More than Words (morethanwords@cruse.org.uk). Alternatively, feel free to call us directly, or leave an answerphone message on: 02089399534



 

Questions and Answers



What is a More than Words Champion?

-More than Words Champions are members of the community who are committed to combating feelings of isolation and/or loneliness following a bereavement.
-More than Words Champions encourage self-help and peer-support based activities and events
-They will also contribute to safeguarding and promotion of long term mental and physical health. By 'safeguarding', we mean helping us to protect others from harm with an appropriate measure.
-They attend a loss and bereavement awareness workshop. A brief agenda detailing topics covered as part of this workshop can be found here

What does a Champion do?

Champions will have the opportunity to attend a FREE workshop designed to enhance knowledge of talking about bereavement and loss in a peer-group setting. Following this, together they will form the first social group with funding and full administration (including promotion) provided by Cruse.
Cruse will manage all aspects of recruitment, administration, finance and promotion!


How do I become a More than Words Champion?

To become a More than Words Champion, please register your interest on our online form (located in the tab above). You must be willing to attend a (FREE) workshop, and actively engage in starting our co-running social groups specifically for bereaved individuals. You will also need to complete a Basic Disclosure and Barring Service check (DBS). Find out more about the DBS check process by visiting the official DBS Website)


Can you help me start a group for bereaved individuals?

Yes! In addition to basic training, Cruse Bereavement Care's extensive network will offer advice on areas including: administration, publicity/promotion and safeguarding. In some instances, funding for initial venue hire and activities may be possible (please enquire).


Who can attend?

Any bereaved individual or persons over the age of 18 who feel they would benefit from meeting with others to reduce or prevent feelings of isolation and/or loneliness.


Can I bring a friend or family member?

Yes! You are welcome to bring someone with you to a group providing they have also experienced a bereavement. However, as each group is designed to bring together new people, we ask that additional guests are limited to one per person. As the groups/activities are designed to connect bereaved individuals experiencing a degree of loneliness, we suggest attending alone (wherever possible).

Can I register on someone else's behalf?

No. For reasons of security and data protection, please do not attempt to register on someone else's behalf. If you want to get support for someone else, please pass this information on to them and encourage them to contact us directly.


What do I do if I have a complaint?

Should you have a complaint or comment relating to More than Words, please contact us via email on: morethanwords@cruse.org.uk or telephone 0208 939 9534. We investigate all complaints thoroughly in accordance with our complaints policy.

What if there is not a group near me?

You are welcome to join any group regardless of location. However, we are currently only able to offer the service in select areas. More will be identified as the project progresses. If you would like to suggest a new location, please complete the following Suggestions for New Location Form


Will this project be evaluated?

Cruse Bereavement Care is proud to announce this service is being evaluated by The University of Sheffield's School of Health and Related Research (ScHARR)

 

More than Words: Join a Group!

 

Have you been bereaved? Would you like to meet others in a similar situation for friendship and mutual support?

(If the registration form does not automatically load, it can be accessed by clicking here)
If you would prefer to print and post a copy of this form, a downloadable copy can be accessed here


 

Resources

Loneliness and Isolation

Co-Op & British Red Cross: Trapped in a Bubble - an investigation into triggers for loneliness in the UK PDF

Jo Cox Commission’s on loneliness final report – Combatting loneliness one conversation at a time: a call to action PDF

Cruse Bereavement Care 'Core' Services

Grief is a natural process, but it can be devastating. For those who need help, Cruse offers free confidential support for adults and children, and this can be by telephone, email or face-to-face.

Helpline

Cruse Bereavement Care is here to support you after the death of someone close. If someone you know has died and you need to talk, call us freephone on 0808 808 1677.

The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm. 

Face-to-Face

Face-to-face and group support is delivered by trained bereavement volunteers across across England, Wales and Northern Ireland.

Other ways we can help

We offer information, publications, and support for children. We also have a number of specialist projects


British Red Cross and Co-op: Connecting Communities

British Red Cross and Co-op research revealed that over nine million UK adults of all ages regularly feel lonely. In response, the partnership has introduced new Red Cross services to help those affected feel better connected and enjoy the benefits of being more involved in their local community.

Connecting Communities services are available to adults of all ages experiencing loneliness or social isolation. Whether you're struggling with life's demands or simply don’t know where to turn for a friendly chat, visit the British Red Cross website to find out about other Connecting Communities programmes to discover what support is available.


Other people & agencies who can help

Check out our list of other charities and organisations who can help you after someone dies.

 

Bereavement by Suicide

The Facing the Future service has been developed by Samaritans and Cruse Bereavement Care to help support people who have been bereaved by suicide.

The Finding the Words Guide offers advice on how to support someone who has been bereaved and affected by suicide.

The Help is at Hand guide is produced by Public Health England and the National Suicide Prevention Alliance.

The guide (Cymorth wrth Law Cymru) is also available in Cymraeg


 

 

Data and Privacy

 

More than Words Data & Privacy Policy



-Please read the More than Words privacy policy and webpage terms and conditions below.


This project is a service provided by Cruse Bereavement Care. Working with the British Red Cross and supported by its partnership with the Co-op, More than Words has been established to address feelings of loneliness and (or) isolation following a bereavement.

The purpose of this statement is to explain how More than Words uses the data provided by you regardless of whether you are just browsing our webpage or entering personal details to become a ‘More than Words Champion’ and/or ‘Join a Group’.


We will hold your personal information obtained through browsing this webpage or by submitting details as outlined in the ‘How we use your Data’ section below.


You can browse the More than Words webpage without disclosing your personal data.

Cruse Bereavement Care takes appropriate organisational and technical measures to ensure the safety of your data. We may use ‘cloud-based’ applications and data storage solutions to process some personal information & data. This may be stored outside the European Economic Area. Where this is the case, we ask suppliers of these services to evidence that they have appropriate measures in place to protect your data.


Should any changes to the More than Words service be made that will impact how we process user data, our privacy statement on the webpage will be updated to reflect this.

Should you have any queries or concerns about this statement, please contact us at More than Words (morethanwords@cruse.org.uk). Alternatively, please write to us at:

    FAO More than Words
    Cruse Bereavement Care
    Unit 0.1
    One Victoria Villas
    Richmond
    TW9 2GW

Cookies

This website uses cookies. Cookies are small text files that are placed on your device when you browse websites. Should this change, our privacy statement will be updated to detail such changes and the effect (if any) they will have in respect of your data.

How we use your data

Detailed below is a description of what data we are collecting at various stages of the project and why this is being done.



-Become a More than Words Champion


More than Words Champion Enquiry Form

When submitting the form (electronically or physically) and consequently expressing your interest in becoming a 'More than Words Champion', information is taken. This is obtained when the user submits their details electronically, prints and posts the registration form or calls either 02089399534 or the Cruse National Helpline to submit details over the phone.

By submitting the Champion Enquiry Form, you are (additionally) viewed as a member of the group. Consequently, please read the More than Words: Register for a Group section below that outlines how your data is used.


Email/Phone call with a member of Cruse staff or a Cruse volunteer

The purpose of this communication is to outline what to expect from the More than Words Champion workshop to discuss eligibility and confirm subsequent stages of progression including dates and location, DBS check requirements and expectancies. Find out more about the DBS check process by visiting the official DBS Website

You will also be asked if there are any additional information you wish for the trainers and/or Cruse Staff to be made aware of prior to the commencement of training.


Once trained as a More than Words Champion, guidance and support will be provided from both Cruse staff and volunteers. Once a peer-led group has been established, Supervisors will contact those More than Words Champions at least once per month via telephone. These calls are for the More than Words Champions to debrief and raise any concerns. Whilst the More than Words Champion may discuss general group dynamics and challenges, personal data of other attendees is not discussed or noted down.


More than Words Champion Application Update(s)

Once your application to become a More than Words Champion has been submitted, we will contact you via phone and/or email using the details supplied to inform you of the outcome of your application. Should you be selected to become a More than Words Champion, a separate email will be sent to confirm training dates, times and location.


More than Words Champions

Any information discussed in a bereavement peer-led social group is confidential to the group.



-More than Words: Register for a Group


When submitting the form (electronically or physically) and consequently expressing your interest in joining a peer-led Bereavement Social Group as an attendee, information is taken. This is obtained when the user submits their details electronically, prints and posts the registration form or calls either 02089399534 or the Cruse National Helpline to submit details over the phone.


Confirmation of Place on Group and Joining Instructions

An email will be sent to those interested in joining a group with details of the group they have been allocated to. Reminders may also be sent before the group starts. The original and reminder emails will include a pre-group well-being questionnaire.


Group Feedback

At some point after attending a group, attendees will be sent a feedback questionnaire that is similar in nature to the pre-course well-being questionnaire. We sincerely hope attendees will complete this to help us improve the service. The data captured will be anonymised, before being shared with our appointed evaluator so that we can monitor changes in well-being and determine what aspects of the service need improving.

Right to Subject Access

Under the Data Protection Act (1998), you have a right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. To submit a Subject Access Request, please contact us at More than Words (morethanwords@cruse.org.uk), or write to us at:

  • More than Words Project Manager
    Cruse Bereavement Care
    Unit 0.1
    One Victoria Villas
    Richmond
    TW9 2GW

  • Provide proof of identity - including full name and postal address.

Right to be Forgotten

At any stage, you have the right to ask to erase your personal data, cease further dissemination of the data, and potentially have third parties halt processing of the data.To do this (or for further information), please contact us at More than Words (morethanwords@cruse.org.uk), or write to us at:

  • More than Words Project Manager
    Cruse Bereavement Care
    Unit 0.1
    One Victoria Villas
    Richmond
    TW9 2GW

  • Provide proof of identity - including full name and postal address.

Data Accuracy

At any stage, you have the right to ask for corrections to be made to any data we hold about you. To do this (or for further information), please contact us at More than Words (morethanwords@cruse.org.uk), or write to us at:

  • More than Words Project Manager
    Cruse Bereavement Care
    Unit 0.1
    One Victoria Villas
    Richmond
    TW9 2GW

  • Provide proof of identity - including full name and postal address.

Right to object to the use of your personal information

If we are processing your personal information based on our legitimate interests or for scientific/historical research or statistics, you have a right to object to our use of your information. If we are processing your personal information for direct marketing purposes, and you wish to object, we will stop processing your information for these purposes as soon as reasonably possible. Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. For more details we recommend you consult the guidance published on the Information Commissioner's Website. To object to our use of your personal data (or for further information), please contact us at More than Words (morethanwords@cruse.org.uk), or write to us at:

  • More than Words Project Manager
    Cruse Bereavement Care
    Unit 0.1
    One Victoria Villas
    Richmond
    TW9 2GW

  • Provide proof of identity - including full name and postal address.

Linked Websites

When you access any other website(s) or resources through the links on this webpage, you understand that these are independent from us and that we have no control over that website or contents including how you interact with it.