As part of our Volunteers’ week celebrations Cruse Bereavement Care staff and volunteers from the National Helpline held an event in Richmond to celebrate past successes and capture ideas for the future.
Chief Executive Debbie Kerslake thanked the volunteers for doing a fantastic job, saying: “Your helpline support really does make a difference to the lives of bereaved people. We are really proud of the work you do and we hope you are too.”
In the past six months the National Helpline has supported over 8,000 people struggling with the loss of a loved one, including taking and returning thousands of calls, answering emails and supporting people through our Early Intervention Project. The National Helpline was set up in 1992 and currently has 46 volunteers. Lines are open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm. Many of our local services around the UK also offer telephone and email support and every volunteer is making a real difference, helping people at what can be the most difficult time of their lives.
The number is 0808 808 1677.
You can read some profiles of Helpline Volunteers and of other volunteers from round the UK at www.cruse.org.uk/our-stories. For more information about volunteering for Cruse see www.cruse.org.uk/volunteer.