Telephone Support

The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.

Our volunteers are here to help you talk things through. They can also help you find your local Cruse service, or signpost you to other services and useful sources of information.

The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm.

The number is 0808 808 1677​

Very occasionally we may record or listen in to a small number of calls for quality or training purposes, but this is not something we do regularly or routinely.

About grief

Read about how bereavement can affect people, and find out what you can do to help yourself, or how to help a bereaved friend or relative.

Local services

Across England, Wales and Northern Ireland our trained bereavement volunteer offer support to adults and children, face-to-face, in groups or by telephone and email. 

National helpline

The Cruse Bereavement Care National Helpline is staffed by trained bereavement volunteers, who offer emotional support by telephone or by email. Call freephone 0808 808 1677.