Northern Ireland Victims and Survivors Service

Cruse Bereavement Care: Victims & Survivors Service

Cruse Victims and Survivors Service can provide somewhere to turn to for anyone who has been bereaved as a result of, or in consequence of conflict in Northern Ireland, whenever or however the death occurred.

When someone dies we can have many feelings.  This can be compounded if the death was conflict-related.  Some additional issues that can accompany this include:

  • Public bereavement
  • Labelling
  • Stigma
  • Sense of injustice
  • ‘Survivor’ guilt
  • Isolation in local community
  • Trauma


Cruse can help by providing individual face-to-face bereavement support and counselling.  Our services are confidential and free of charge. 

How can Cruse Victims & Survivors Service support me?

If you have been bereaved as a result of, or in consequence of the conflict in Northern Ireland, no matter how long ago the death occurred, you can receive face to face counselling and bereavement support from one of our specially trained volunteers.  This will take place in your nearest Cruse area office in Northern Ireland, and the service is free of charge and confidential.

How do I go about getting this support?

You can contact the Cruse NI Victims & Survivors Service Manager on 02890 792419, or contact any of our NI offices (contact details are below), and they will arrange support for you. 

You can also contact the Victims & Survivors Service head office directly if you wish to enquire about anything else that may be available to you.  Their contact details are listed below.

What happens next?

If  bereavement support and counselling would be of help to you, you will be allocated to a specially trained and experienced volunteer within your nearest Cruse branch.  Waiting lists and appointment times can differ by area, but we can advise you of this at the point of referral to the branch. 

You will receive at least 6 sessions of face to face counselling, and if it is felt you would benefit from more, the total number of sessions can be reviewed as you progress. 

I think my children could benefit from this.  Can you help?

Cruse Victims & Survivors Service can offer support to children aged 4 and over, as well as young people and adults.  We have specially trained volunteers who can help children deal with bereavement.

About Cruse

Cruse is a national charity, and is not affiliated to any political or religious organisation.  We offer an inclusive and impartial service to anyone who needs it.  If you think we can help you, or you would like more information on the Cruse Victims & Survivors Service, please get in touch.

This service has received support from the Victims Support Programme for Groups Working with Victims and Survivors, which is administered by VSS on behalf of the Office of the First and Deputy First Minister.  The views expressed by Cruse do not necessarily reflect those of the Victims and Survivors Service.


Contact Cruse

Cruse Victims & Survivors Service Manager

Cruse Bereavement Care

8 Prince Regent Road

Belfast, BT5 6QR



Phone: 02890 792419


Cruse Local Area Offices:

Armagh/Dungannon – 02887 784004

Belfast – 02890 434600 / 02890 232695

Foyle – 02871 262941

Newry & Mourne – 02830 252322

North Down & Ards – 02891 272444

Northern (Co Antrim & Mid Ulster) – 02827 666686

Omagh/Fermanagh – 02882 244414


Victims & Survivors Service –

Phone: 02890 279100