Cruse helpline and online chat opening hours Christmas 2020 | Cruse Bereavement Care

0808 808 1677

The Cruse National Helpline will be open as usual over the holiday period, offering a listening ear and emotional support to anyone who has lost someone they love, or been affected by a bereavement. All calls are answered by trained Cruse volunteers. The freephone number is 0808 808 1677.

Over the Christmas period if you need immediate support please call the helpline on 0808 808 1677 as we have extra volunteers answering calls. 

Read more about Coping at Christmas


Monday 21st Dec | 9:30am – 5pm
Tuesday 22nd Dec | 9:30am – 8pm
Wednesday 23rd Dec | 9:30am – 8pm
Thursday24th Dec | 9:30am – 8pm
Friday 25th Dec | 10am – 2pm
Saturday 26th Dec | 10am – 5pm
Sunday 27th Dec | 10am – 2pm
Monday 28th Dec | 9:30am – 5pm
Tuesday 29th Dec | 9:30am – 8pm
Wednesday 30th Dec | 9:30am – 8pm
Thursday 31st Dec | 9:30am – 8pm
Friday 1st Jan | 10am – 2pm
Saturday 2nd Jan | 10am - 5pm
Sunday 3rd Jan | 10am - 3pm


Cruse Chat will be closed on Christmas Day and New Year's Day. Otherwise we will be open for our usual hours of 9am - 9pm Monday to Friday.