Based on many years’ experience delivering our Loss and Bereavement Awareness workshop to housing associations and sheltered housing providers across the UK, this workshop is intended for both those working in caring roles as well as those in supporting functions. Learning outcomes include how to support individuals and families grieving after loss, maximising the benefits of your ongoing relationship with them and maintaining positive outcomes for your service users.
This workshop will also develop staff and volunteer skills in understanding the boundaries of their roles, when and how to empathetically signpost individuals for further support and how to support themselves and each other in such emotive work.
After the workshop participants will:
- Understand how to communicate effectively and compassionately with bereaved residents, next of kin and colleagues.
- Increase their understanding of how a person is affected by bereavement and be more able to recognise symptoms and behaviours that arise from bereavement and grief.
- Develop confidence in talking about difficult and sensitive topics such as terminal diagnoses, informing next of kin and supporting other residents.
- Be aware of the impact of working with bereaved people on themselves and colleagues, including upsetting incidents such as finding a body. They will also be better equipped to manage the wellbeing of themselves and others.
Our workshops are designed to be delivered in-house for up to 20 participants and preferential pricing is available for charities and Not-for-Profit organisations. We have a team of dynamic trainers who have many years of experience to draw on.
The day can be tailored on request to need the specific needs of an organisation and previous training or prior knowledge of the participants.
If you would like to learn more about the training that Cruse can offer or would like to organise a workshop for your organisation please contact the Training Team on 0208 939 9542 or email Training@Cruse.org.uk