Feedback form

Please complete this form if you have a complaint about any aspect of our service.

Feedback and complaints

Which service are you giving feedback/raising a complaint about?(Required)

If other, please give details

Did you use any additional services? Please list them here.

If you called us, which number did you call?

Which branch did you speak to? If you spoke to a branch, please let us know which one here.

Who did you speak to? If you spoke to a Cruse volunteer or staff member and know their name, please let us know here.

Tell us what happened

When did this happen? Please give month and year to help us address your complaint.

Your name(Required)

First Last

Your phone number: We may use this to contact you about your feedback or complaint

Your email address: We will use this to contact you about your feedback or complaint(Required)

Consent to share data(Required)

I understand that Cruse may need to share the information provided in order to carry out a thorough investigation and that it will only be shared those who are directly involved in trying to resolve the issue. I give my consent to this.

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