Cruse Helpline | Cruse Bereavement Care

0808 808 1677

The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.

The number is 0808 808 1677​


Opening hours

Monday: 9.30am-5pm
Tuesday: 9.30am-8pm
Wednesday: 9.30am-8pm
Thursday: 9.30am-8pm
Friday: 9.30am-5pm
Saturday and Sunday: 10am -2pm

Christmas 2020 opening hours

Very occasionally we may record or listen in to a small number of calls for quality or training purposes, but this is not something we do regularly or routinely.


Our articles include what you can do to help yourself, and what you can do to help others.

Answers to frequently asked questions about contacting the helpline - what we offer and what to expect when you call

See a list of our local services and find out what we offer in your area. 

It is important that you take care of yourself following a bereavement. We suggest some do's and don'ts which might help.

Our sister organisation Cruse Scotland.

Cruse Scotland Helpline: 0845 600 2227  

Links to other organisations and sources of help relating to bereavement.