How can Cruse support me? | Cruse Bereavement Care

0808 808 1677

Grief support

If you are here because someone close to you has died, we are very sorry.  Grief is a natural process, but we know it can be devastating. Our specialist bereavement experts have experience in all types of loss and can offer support however and whenever the death occurred.

Some people find it easier to have a conversation with a counsellor on our website.  Our Cruse Chat counsellors offer emotional support to anyone affected by bereavement.


Chat with a bereavement counsellor


The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. We’ll give you space to talk about your bereavement and how you’ve been coping. Our volunteers are completely non-judgemental and won’t share what you’ve told them with anyone else, except in certain circumstances.

Telephone no: 0808 808 1677​. Opening hours

Please note the Cruse Helpline is currently experiencing high numbers of calls and this may affect our capacity to respond. We are sorry if this means we can't answer your call at this moment. If you do need immediate support we have trained counsellors on our online Cruse Chat service. Open 9am - 9pm Monday to Friday.

For people who feel they would like more in depth support we offer a series of bereavement support sessions (usually between one and six) with one of our fully-trained bereavement volunteers. The sessions can take place on the phone, via video-conference or in person (when it is safe).

This is a popular service and there are usually waiting lists.  

Contact your local area

"It was such a relief to talk about my grief to someone who would listen and understand what I was going through."

In our group session you can meet with others who truly understand bereavement.  Some of our local areas are continuing to run group support on zoom.

Contact your local area

Children need to be given the opportunity to grieve as any adult would but it is also important to remember that children and young people grieve in different ways. Cruse offers specialist support to children and young people and their families.

Contact your local area