Contact Cruse Bereavement Care | Call, email or chat online

0808 808 1677

Call the Cruse Helpline on 0808 808 1677 to talk to someone about a bereavement.

Call the Helpline

If you're finding it hard to cope after a bereavement, you can send us an email at

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Chat with a trained bereavement counsellor using our CruseChat service.

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Find contact details for a Cruse support branch near you.

Cruse Local Services

General enquiries

For general enquiries, please contact

Postal Address
PO Box 800, Richmond, Surrey TW9 1RG

Media information.
Mobile: +44 7904 662001 (This number is for press and media queries only).

Media Enquiries

Here at Cruse, we strive to provide the very highest quality experience to our clients, customers and communities. We realise that sometimes we are unable to meet expectations and unfortunately sometimes things go wrong. We want to hear your feedback so we can learn from any mistakes that we have made and put things right. More information is available on our feedback page.
If you have any comments detailing how you have been supported by Cruse, we would love to hear from you. Our services are largely run by dedicated volunteers, who would be encouraged to hear the positive difference they are making. Please submit any comments you have to your local Cruse office or email to

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