Useful Contacts for Energy Support

There are many schemes and grants that exist to support people who are struggling with energy bills. Below, we’ve listed information on support services which are available to help you if you’re struggling with your energy:

This free, not-for-profit service run by National Energy Foundation offers advice and assistance to anyone experiencing issues with their energy and keeping warm at home. Their support is free, confidential and tailored to your personal circumstances.

Better Housing, Better Health can support with:

  • Energy Advice
  • Home energy visits, where they can assess energy efficiency, offer tailored advice and provide free energy efficiency items
  • Access to debt support, grants and funding
  • Access to grants towards insulation and new heating systems
  • Signposting further support

Website: www.bhbh.org.uk

Telephone: 0800 107 0044

Citizen’s Advice can provide advice and support on a range of energy issues. You can find contact details for your local Citizens Advice branch by looking up your postcode on their website here. 

Citizens Advice can support with:  

  • Help paying bills  
  • Assistance communicating with suppliers  
  • Help taking meter readings  
  • Energy efficiency advice  
  • Guidance switching suppliers / tariffs  
  • Support with problems and complaints

National Energy Action are a UK fuel poverty charity. They can offer advice and support if you’re struggling to heat your home. You can find more information on their website here. 

Get Energy Help is a resource hub offering helpful tips and advice on different ways you can save energy, stay warm and reduce energy bills. You can find more information on their website here.

Ofgem is the UK’s energy regulator. You can find support and guidance for dealing with your energy bills and supplier on their website here.