Richmond upon Thames | Cruse Bereavement Care

0808 808 1677


With the challenges presented by face to face sessions and COVID-19, we are offering a choice of online Zoom bereavement support sessions or telephone sessions. Feedback so far has been extremely positive. If you live in the Richmond borough, please do email us on or leave us a voicemail (0749 5777 401) so we can call you to discuss how online or phone sessions with Richmond Area Cruse Bereavement Care can help you at this troubling time.

Area we cover

We support residents of the London Borough of Richmond upon Thames (see map at bottom of page) and children who attend school in the borough. At the current time, due to COVID 19, this support is provided over the telephone or online via Zoom. If you are not sure if you live in the Richmond borough please type your postcode into the following website to find out which borough you come under.

What we do

We offer bereavement support, advice and information to children, young people and adults. Our service is provided by trained volunteers, is confidential and free. When current government restrictions are lifted, we will restart our walk and talk group which meets once a month. 

About us

We are part of Cruse Bereavement Care, the largest national bereavement charity (Registered Charity Number 208078). The Richmond upon Thames Area is the original branch founded in 1959 and we are responsible for our own management including all financing. In the Richmond Area we have over 40 volunteers and 2 part time paid members of staff.

In 2019/20, 151 adults and 19 children and young people (aged up to 18) completed support sessions with us. We helped people who lost a child, a parent, a partner, a sibling, another relative or a friend.  A small proportion of people come to us having lost someone to old age but the same amount come to us having lost someone in an accident. Most often those we support are bereaved through causes such as cancer, heart disease, dementia and suicide.

To see a summary of feedback from our clients -

Donate to Cruse Richmond
Please make sure you select "Richmond upon Thames" under "South East" in the drop down box as you fill out the information required to donate.  

Contact us for more information.

Funding from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund, has helped us to support local people in our area who have been affected by bereavement. Thanks to the Government for making this possible.