Call our free helpline
0808 808 1677

Cruse Bereavement Care was founded in 1959.  We are a national charity providing free advice, information and support to adults, young people and children who are struggling to cope with grief arising from bereavement when or however the death occurred. We have been operating in the Thames Valley for over 25 years and cover the following areas:

  • Wokingham, Bracknell, East & Central Reading, Windsor, Maidenhead and Slough and surrounding areas.

Our services include:

  • Face-to-face support sessions either in our Office building, your own home or a suitable convenient venue
  • Group sessions Many bereaved people derive great comfort from meeting others in a similar situation to themselves
  • Telephone support and advice
  • Information about the many aspects of bereavement as well as practical help and advice and signposting to a wide range of other support options
  • Special support for children and young people
  • Training for businesses, charities and faith groups in bereavement awareness

Thames Valley Berkshire is supported by about 40 trained volunteers who give their time to support people bereaved by death.

Our local helpline is 01344 411919 (Standard rates apply). At the moment there is an answerphone for much of the time. We regret this but your message will be picked up during weekdays and we will ring you back as soon as we can. Please leave a clear message with your name and a phone number.

If you are a Cruse client wanting to cancel or re-arrange a meeting with us via email please use thamesvalleyberks@cruse.org.uk.  For cancellation on the day of your appointment with your Bereavement Volunteer ring 01344 411919 and leave a message but please be aware that your Bereavement Volunteer might not receive the message immediately as the messages are only picked up at certain times of the day.

The Cruse National Helpline offers a listening ear and emotional support to anyone who has lost someone they love, or been affected by a bereavement. All calls are answered by trained Cruse volunteers.

The freephone number is : 0808 808 1677.  This is free to call.

Normally the Cruse Bereavement Care National Helpline is open for information, advice and emotional support 9.30am-5.00pm Monday and Friday and 9.30am-8.00pm Tuesday, Wednesday, Thursday.  

If you require support outside of these times, you may wish you call the Samaritans on 116 123.

               To help us to keep supporting bereaved people locally please give generously to  https://localgiving.org/charity/crusetvberkshire