North Wales | Cruse Bereavement Care

Call our free helpline
0808 808 1677

Opening hours >

*** Please note that due to the COVID-19 pandemic all face-to-face support has been indefinitely suspended. Any new or existing individuals referred will be offered support by telephone instead. This situation will be reviewed, in line with government guidance.***



Welcome to Cruse North Wales, we offer bereavement support, advice and information to children, young people and adults when someone dies. We offer this support in a variety of ways such as:

  • Face-to-face
  • Phone
  • Crisis support 
  • Pre-bereavement information & support
  • Training and courses
  • Social support groups 
  • A wide range of bereavement related support material

To access our service for face-to-face or phone support you will need to submit a referral. Please see the Get support page for details.

To receive immediate bereavement support by phone ring the Cruse National Helpline on 0808 808 1677​. The helpline is open Monday-Friday 9.30am-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings until 8pm.

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