About Cruse | Cruse Bereavement Care

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Cruse Bereavement Care was founded in 1959 in Richmond upon Thames and is the leading national charity for bereaved people in England, Wales and Northern Ireland.

Our vision is that all bereaved people have somewhere to turn when someone dies.
Our mission is to offer support, advice and information to children, young people and adults when someone dies and  to enhance society’s care of bereaved people.
Our values: At Cruse Bereavement Care we are Responsive, Compassionate, Respectful, Supportive and Innovative.

Cruse offers telephone, email and website support. We have a Freephone national helpline and local services, and a website (hopeagain.org.uk) specifically for children and young people. Our services are provided by our network of 5,000 trained volunteers and are confidential and free. Cruse also provides training and consultancy for external organisations and for those who may encounter bereaved people in the course of their work. Read our latest Annual Review to find out more about the impact of our work.

Cruse Bereavement Care is committed to being a diverse and inclusive charity that is accessible to all sections of society. 

The origins of Cruse

Our 60 Years of Cruse timeline tells our story from our beginnings running clubs for widows from our founder's house in Kew, to a charity with an international reputation Find out more, including where we got our name, how we have helped in times of crisis, such as after the 9/11 terrorist attacks in New York, and how we have expanded to support hundreds of thousands of people each year. Read more 

Find out about our patrons, trustees, Cruse council, and management team.

Reading about others' experiences of grief can be helpful and we are grateful to those who share their experiences with us.

To mark Cruse Bereavement Care's 60th anniversary we're talking to people who have experienced a bereavement and asking them about their own personal grief journey. 

Cruse runs a number of specialist projects, including those which support families; people who feel lonely and isolated; older people and those with dementia; and those who have been bereaved by suicide.

We have nearly 5000 volunteers who support bereaved people and take on a number of other roles to help Cruse. You can read some of their stories here.

Read the latest news and updates on Cruse activities and campaigns.

We offer a number of publications on grief and bereavement, including free leaflets and our specialist journal, Bereavement Care.

Working for Cruse you'll be part of a team of 160 staff and 5,000 volunteers using your passion and skills to make a real difference to lives of bereaved people.

Find out how to get in touch with Cruse.

Read our latest Annual Review and other reports.

Cruse is interested and involved in promoting research with a view to extending our knowledge of the impact of bereavement both for the charity sector and wider society.

Contact details for media and press enquiries.