About Cruse | Cruse Bereavement Care

Call our free helpline
0808 808 1677

Cruse Bereavement Care was founded in 1959 in Richmond upon Thames and is the leading national charity for bereaved people in England, Wales and Northern Ireland.

Our vision is that all bereaved people have somewhere to turn when someone dies.
Our mission is to offer support, advice and information to children, young people and adults when someone dies and  to enhance society’s care of bereaved people.
Our values: At Cruse Bereavement Care we are Responsive, Compassionate, Respectful, Supportive and Innovative.

Cruse offers face-to-face, telephone, email and website support. We have a Freephone national helpline and local services, and a website (hopeagain.org.uk) specifically for children and young people. Our services are provided by our network of 5,000 trained volunteers and are confidential and free. Cruse also provides training and consultancy for external organisations and for those who may encounter bereaved people in the course of their work. Read our latest Annual Review to find out more about the impact of our work.

Where does our name come from?

The name 'Cruse' is derived from a passage in the Old Testament about a widow's cruse, or jar of oil, which never ran out, thus signifying that support would be given as long as it was needed and there would always be a drop of comfort available. Despite the origins of the name, Cruse is a non-religious organisation and welcomes people of all beliefs and none.

Find out about our patrons, trustees, Cruse council, and management team.

Reading about others' experiences of grief can be helpful and we are grateful to those who share their experiences with us.

To mark Cruse Bereavement Care's 60th anniversary we're talking to people who have experienced a bereavement and asking them about their own personal grief journey. 

Cruse runs a number of specialist projects, including those which support families; people who feel lonely and isolated; older people and those with dementia; and those who have been bereaved by suicide.

We have nearly 5000 volunteers who support bereaved people and take on a number of other roles to help Cruse. You can read some of their stories here.

Read the latest news and updates on Cruse activities and campaigns.

We offer a number of publications on grief and bereavement, including free leaflets and our specialist journal, Bereavement Care.

Working for Cruse you'll be part of a team of 160 staff and 5,000 volunteers using your passion and skills to make a real difference to lives of bereaved people.

Find out how to get in touch with Cruse.

Read our latest Annual Review and other reports.

Cruse is interested and involved in promoting research with a view to extending our knowledge of the impact of bereavement both for the charity sector and wider society.

Contact details for media and press enquiries.