Coronavirus: changes to Cruse services | Cruse Bereavement Care

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Cruse Bereavement Care has been providing life-changing bereavement support to people across the UK for over 60 years, predominately through face-to-face and group sessions. Due to the current situation around coronavirus (COVID-19), we have taken the decision to move all of our support to telephone or email, until it is safe to return to normal working practices. 

The welfare of our 5000 volunteers, clients and staff is our highest priority. There is a risk that isolation can lead to chronic loneliness, which in hand can amplify the emotions around grief. However, in these unprecedented times this is a necessary step. To that end, we are working hard to ensure we can continue be there to support every single person dealing with bereavement at this time, in a different way.  

We are continually monitoring the developing situation, and will take further action when deemed necessary.
 

If you are a current Cruse client

If you are receiving one-to-one support your volunteer or Local Service will be in touch to let you know how we can continue to support you. 

Group support, Understanding Your Bereavement, Friendship Groups, Activity Groups and Training are all postponed until 1st May 2020. We will continue to review the situation in line with government’s advice.

If you are bereaved and self-isolating

If you rely on support from others while dealing with a bereavement – whether that’s family, friends, being at work – and you are struggling being on your own then our helpline is open - call 0808 808 1677

For more support please refer to our friends at Mind and Samaritans:

www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

www.samaritans.org/

If you have been bereaved by the virus

You can contact our helpline – 0808 808 1677 

The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when we’re open until 8pm.